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At Faithwebsites / Dynamic Internet Solutions, we take great pride in the level of service that we provide for our clientele. Unlike other companies, we provide unlimited customer service via our Support Center ticket system at no extra cost. By developing products that are extremely intuitive and easy to use, our customer service requests are very limited. However, when we do receive a service related support ticket, we are able to respond to these needs within hours rather than days. With client feedback, customer service is the area where Faithwebsites has earned the highest marks. We are extremely proud of this record.
If you need assistance with your website or have a related question, please use the following contact methods.
Customer Service and Support:
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Create a new ticket by clicking "Support Center" in your admin site. (Preferred Method - Quickest and Most Detailed Response - typical response time is within 1/2 of business day.)
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Email: support@faithwebsites.com (Please only email if you are unable to log in to your admin website and/or unable to use your Support Center ticket system.)
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Phone: 920.397.9119 (Note that we have very limited phone customer support resources; we encourage all support and technical assistance needs to be directed through your ticket system.)
Billing Support:
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Create a new ticket by clicking "Support Center" in your admin site; choose the category "Billing". (Preferred Method - Quickest and Most Detailed Response - typical response time is within 1/2 of business day.)
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Email: billing@faithwebsites.com
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Phone: 920.341.3597
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